What exactly is person-centred dementia care, and how can it be used to improve care services? This substantially-updated second edition considers recent development in person-centred care, presenting refreshed guidelines for practice.Dawn Brooker and Isabelle Latham explain the key principles of person-centred care that comprise the VIPS model, and how they have evolved in recent years. They describe how it has been used in diverse communities, highlighting its practical applications and showing practitioners how to put the model into practice. A new chapter dedicated to culture of care will help service managers to get to grips with this slippery concept, and will also include important information on how to guard against neglectful practice. Case studiesfrom the CHOICE programme, a research project on culture of care, demonstrate the key factors that are important for people living in care homes with advanced dementia and complex needs to live well.