Professional caregiving staff deal regularly with disruptive behaviors in residents with dementia but often do not have adequate tools to decipher the underlying causes of these behaviors. Through this 21-minute DVD, viewers learn to evaluate all aspects of the caregiving environment before working on individualized solutions. Does a behavior result from normal changes of aging or the disease process? Is it caused by distressing environmental stimuli or by some critical unmet need? When and where does it occur? Does it only happen with certain people? When a resident's whole environment is considered, some surprisingly simple solutions can emerge. This DVD profiles several residents who are exhibiting common problematic behaviors, including leaving the unit and rummaging. It takes viewers step-by-step through a problem-solving process that can effectively reduce or even eliminate many kinds of disruptive behaviors.